In most cases, tickets are only available for purchase online through our website. This ensures a seamless and efficient ticketing process for all customers.

We accept major credit and debit cards, including Visa, Mastercard, UnionPay, American Express, and Discover. Additionally, we may offer alternative payment methods such as M-pesa, PayPal or Apple Pay, depending on the event.

Ticket purchase limits may vary depending on the event organizer's preferences. Please refer to the specific event listing for information regarding ticket purchase limits.

Our refund policy may vary depending on the event organizer and the terms and conditions associated with each event. Please review the refund policy outlined on the event listing page or contact our customer support team for assistance.

After completing your purchase, you will receive an email confirmation with your tickets attached as a PDF file. You can either print the tickets or display them on your mobile device for entry to the event. Depending on the event, tickets or access codes may also be shared via SMS or WhatsApp.

If you lose your ticket or encounter any issues with ticket delivery, please contact our customer support team as soon as possible. We will assist you in reissuing your ticket or resolving any delivery issues.

No. Only the event organizers need to create an account.

Yes. In many cases, tickets can be transferred to another individual if you are unable to attend the event. Please refer to the specific event listing or contact our customer support team for assistance with ticket transfers.

Some events may offer discounts for group purchases or specific demographics such as students or seniors. Please check the event listing page for any available discounts or promotions, or contact our customer support team for more information.

Feel free to create a "Test Event" or dry-run a mock event of a maximum 100 attendees without incurring platform charges.

No. All features on the platform are available and unlimited on all plans.